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Speaker Presentations 2018

The 2018 LASA National Congress featured a wide array of topics, exposing delegates to the most progressive industry thinking, information and detail which can be implemented in aged care facilities and services.

Please find below the presentations that have been made available to attendees of the LASA National Congress 2018 as PDFs. To download a presentation, please click on the picture or author name.

If you notice that a presentation you are looking for is not listed, the speaker has requested that their presentation is not shared. Please email and we can contact the speaker on your behalf. Alternatively, the speaker may not have used a presentation.

Digital Poster Program

The Digital Poster Program is an integral part of the Congress program and gives authors a greater opportunity to effectively convey information that may not be possible through a traditional printed poster.

Please click here to view all Digital Posters in the Program. Posters will be remain available via this link until October 2019.

Sunday 28 October 2018

Opening Plenary Session 1
Room: Hall C
Time: 2.00pm – 5.00pm

Transforming the Customer Experience
George Bej, 
Director, Strativity Group

Monday 29 October 2018

Breakfast Sessions
Time: 7.00am – 8.30am

Future Home Care Reforms
Troy Speirs, Principal Advisor – Home Care, LASA

Aged Care Quality Standards
Sharyn McIlwain, Principal Advisor – Residential Aged Care, LASA

Plenary Session 2
Room: Hall C
Time: 8.30am – 10.30am

Tim Hicks, General Manager – Policy and Advocacy, LASA
Town Hall Meeting

Concurrent Session A1 – Governance
Time: 11.00am – 12.30pm
Room: Hall C

Transforming from the Rules of Governance to Futuristic Organisational Management
Richard Royle, Partner, PriceWaterhouseCoopers

The Key to Good Governance is Culture
Dr Karen Thurecht, Age Care Consultant, CareLynx
Sue Boisen, Executive Director, CareLynx

Fish Rots from the Head
Sabine Phillips, Principal, Gadens Lawyers

Concurrent Session A2 – Innovation
Time: 11.00am – 12.30pm
Room: Hall A

Retire Well, Live Well
Donald Swanborough, Training and Development Manager, Affinity Aged Care Financial Services

Concurrent Session A3 – Consumer Directed Care
Time: 11.00am – 12.30pm
Room: Hall B

CDC the Baby Boomers are Demanding it
Linda Murray, Director, Murray Strategic
Rachel Lane, Principal, Age Care Gurus

Relationship Based Home Care – A Sustainable Solution
Martin Warner, Director, Home Instead

Concurrent Session A4 – Workforce
Time: 11.00am – 12.30pm
Room: E2

Excellence in Care – Aligning Culture and Capability for Age Care
Kim Yabsley, Director, Stratcom Pty Ltd

Fresh Thinking. Prepare Your Workforce Through Learning and Development
Andy Hoggan, Psychologist, Executive Coach, Mirus Australia

Staying Ahead of the Curve
Jessica Fisher, Partner, FCB Workplace Law

Concurrent Session A5 – Environment and Design
Time: 11.00am – 12.30pm
Room: E3

Designing and Building an Intentional Community – Smart Road
Dorothy Nycz, General Manager Environments, ECH Inc.

A New Era, What Happens to my Place?
Debbie de Fiddes, CEO, De Fiddes Design

Plenary Session 3
Time: 3.30pm – 5.05pm
Room: Hall C

Building and Keeping a Care Workforce – Lessons from Around the World
Neil Eastwood, Author, Saving Social Care

Tuesday 30 October 2018

Plenary Session 4
Room: Hall C
Time: 8.45am – 10.30am

Marketing in the Changing Age Care Landscape
Veronica Mayne, Managing Director, Faster Horses Consulting

Concurrent C1 – Finance and Funding
Room: Hall C
Time: 11.00am – 12.30pm

Optioning up the Car – Prepaid Services and Accommodation Under Consumer Directed Care
Bruce Bailey, Managing Director, Pride Living

Beyond the Horizon – A Look into a future of a Deregulated Market
Cam Ansell, Managing Director, Ansell Strategic

Retirement Living – An Alternative to the Lump Sum ‘Ingoing’ Contract – Try Before Your Buy!
Michelle Dowsett, CEO, Sale Elderly Village Inc.

Concurrent C2 – Research
Room: E1
Time: 11.00am – 12.30pm

LGBTIQ People Ageing Well. Finding out what matters most to older Lesbian, Gay, Bisexual, Transgender, Intersex and Queer/Questioning People
Desmond Ford, Head of Programs and Business Development, COTA SA

What Does It Take For An Older Person to Live at Home until Death
Dr David Panter, CEO, ECH Inc.

Concurrent C3 – Quality and Best Practice
Room: Hall A
Time: 11.00am – 12.30pm

Listening and Responding to Forgotten Australians – Understand the Second Time Around
Diana O’Neil, Project Officer Forgotten Australians, Helping Hands Aged Care

Compliance Under the New Single Aged Care Quality Framework – Exploring the Key Legal and Regulatory Issues
Julie McStay, Director, Hynes Legal

Concurrent C4 – Marketing, Media and Branding
Room: Hall B
Time: 11.00am – 12.30pm

What Really Matters To Clients? Determinants of Net Promoter Scores
Dr Catherine Joyce, Research and Innovation Manager, Benetas

Fresh Thinking. A Long Life is Worth Caring about and so the Life of your Brand
Amanda Terranova, Director of Marketing and Brand, Mirus Australia

A New Era in Media and Public Scrutiny – How to Protect the Reputation of your Aged Care Organisation
Gail D’Arcy, Managing Director, The D’Arcy Partnerships Pty Ltd

Concurrent C5 – Wellness and Re-Ablement
Room: E3
Time: 11.00am – 12.30pm

Collaborating to Create a Dementia-Friendly Society. A Symposium Translating the Impact of Multi-Sectorial Collaborations
Dr Dannielle Post, Research Officer, School of Health Science, University of SA
Dr Kate Laver, NHMRC – ARC Dementia Research Development Fellow, Flinders University

Active@Home – Evidence Based Reablement for Community-Dwelling Customers
Dr Tim Henwood, Consultant, Active@Home
Dr Sharon Hetherington, Research Manager, Active@Home

Ageing is Not a Disease – The Paradigm Shift from Clinical to Well-being and Reablement Models of Care
Lidia Conci, Managing Director, AvantiCare

Concurrent C6 – Partnered Session – China/Australia Exchange
Room: E2
Time: 11.00am – 12.30pm

Thinking About Investing in China – What is it you really want to achieve?
Matthew Blissett, Blissett Group

Plenary Session 5
Room: Hall C
Time: 2.00pm – 4.20pm

Congress Reflections
Sean Rooney, CEO, LASA