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Jessica Fisher

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Day Presenting:  Monday 29 October
Time: 12:00pm-12:30pm
Session Concurrent A4- Workforce
Presentation Title Staying ahead of the curce
Position Title Partner
Company FCB Workplace Law

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Despite the demand for aged care services increasing with Australia’s ageing population, particularly in high acuity care, the uncertainty of government funding levels and access to funding means that many providers are unwilling to unable to commit to long-term or comparative wage offers such as we see in other industry sectors, including in parts of the broader allied health care sector. This, along with increased critical media scrutiny of the industry, has created even more competitive pressure on providers to attract and retain the right staff by developing more flexible and efficient ways to manage and deploy their workforce: a challenge in its own right in our highly regulated and unionised industrial system.

Presented by aged care industry specialist and Law Partner Jessica Fisher, our presentation will explore the regulatory challenges and opportunities involved in implementing flexible workplace arrangements, including through the use of individual flexibility agreements, demand-driven rostering and enterprise bargaining.

During this session, we will:

• Consider how flexible arrangements can be used to minimise costs, improve resident care models and maintain employee morale;

• Identify short and long-term improvements for bolstering your workforce and leading it into a future of increased demand for services;

• Navigate the industry’s challenges of strong union involvement, regulatory complexities and the competing needs of staff and residents; and

• Explore practical and innovative strategies which have been utilised by leading aged care providers in the workplace relations space.

Delegates will walk away with a better understanding of their ability to implement a more flexible workforce to achieve their goals, one which supports the personal needs of the workforce while enabling them to achieve greater productivity and service objectives.

With over 25 years’ experience in workplace relations law, FCB Group is proud to assist many of Australia’s most recognisable businesses with their legal issues regarding the hiring, managing and exiting of their staff. Our team of health and aged care lawyers and workplace relations consultants has been providing support to the industry for many years, with a number of our team having worked directly within care organisations and/or industry associations.


Jessica Fisher is a Director and Law Partner at FCB Group, Australia’s leading specialist workplace relations advisory firm. With more than 20 years in private practice, Jessica has also worked for the New South Wales Industrial Relations Commission and Unions NSW and is uniquely placed to share pragmatic insights about overcoming workplace regulation.

Jessica has a special interest in the aged care sector, and has worked with several large and small employers in the industry. Her work has included supporting and advising on acquisition strategy, transfer of business, managing the complexities of mentally and physically ill and injured workers, and enterprise bargaining. In each case, this has involved supporting the longer-term strategic business direction of the client’s business, as well as providing a full range of employment and industrial litigation and advisory services.