Sabine Phillips is a partner at Gadens. Sabine represents aged care clients in risk management, investigations, dispute resolution, inquests, governance and policy review. Sabine holds a Master of Laws and Master of Business. She is also an RN1 (non-practising), has worked as an operator of aged care facilities, a Fellow AICD, Director of Uniting AgeWell and Board Member of Alzheimer’s Australia Victoria.
Sabine will be presenting How would you run your business if there was no Aged Care Act?
The current legislative structure effectively dictates governance and business structure in aged care in a culture of regulatory compliance and stifles creativity. Quality care does not come from regulatory compliance. In an environment where the balance of who pays for the services is tipping toward the consumer, we need a new model. The Draft Quality Standards have identified that legislative compliance for providers of aged care services is not limited to the Aged Care Act and providers should start to focus their businesses on what is the best outcome for the business which is directly related to the satisfaction and outcomes to residents.
Monday Concurrent A1: legal and Regulatory- Changing Rules 11:00-11:30