Topic: Governing for dignity of risk takes commitment to oversee a culture that reshapes your staff and customer experience

Day: Wednesday 21 October 2020

Time:  12:00pm-12:30pm AEDT

Abstract:

Dignity of risk is a philosophical concept that has emerged in aged care in recent years, particularly off the introduction of the Aged Care Quality Standards. With its focus on consumer-led care and a human rights framework, implementing this approach in your organisation brings risks – both positive and negative. To implement dignity of risk within your model of care takes an integrated approach from the governing body – one where taking risks is not shied away from, strategy and risk are viewed together, and the culture of the organisation is aligned.

This presentation will focus on the key elements that governing bodies need to consider to implement dignity of risk in their organisation, the commitment required, how to pursue it within a risk management framework and maintain compliance to the Standards. Drawing on real life examples of practice from across the industry, it will present situations that may challenge some providers appetite for pursuing dignity of risk approaches. The situations may also challenge consumers and their families shared understanding of what being safe and respected entails as we all have different ideas about what living a full life involves.

 

 

Biography:

Brendan is General Manager, Member Services with LASA and a Director for the Aged Care Industry IT Council. Brendan has worked in a variety of roles in the human service sector in: both Government and non-Government sectors; aged care, health and disability industries; research, policy and program delivery; project management; business development; advocacy and campaigns; consulting; and has over 12 years of senior management experience in a range of different organisations.Brendan is General Manager, Member Services with LASA and a Director for the Aged Care Industry IT Council. Brendan has worked in a variety of roles in the human service sector in: both Government and non-Government sectors; aged care, health and disability industries; research, policy and program delivery; project management; business development; advocacy and campaigns; consulting; and has over 12 years of senior management experience in a range of different organisations.
Brendan’s recent projects with LASA include

:• Developing and delivering Corporate Governance compliance programs in aged care quality and safety to the community and aged care providers across Australia

• Developing innovation-led strategies and delivering national industry programs and products for the Aged Care Quality Standards

• Growing and developing a national team of subject matter experts into a professional services team providing tailored solutions for the age services industry.