DAVID PANTER, CEO, ECH INC

Abstract:
All of us have a desire to age well. Whilst some people will reach their later years more affluent than their parents, having had a professional career and in reasonably good health, many others will not be so fortunate. Indeed, evidence is suggesting that for those people who have had manual jobs all their lives enter older age with poorer health, little savings or superannuation and greater insecurity of housing. The varied experience of ‘baby boomers’ is in contrast to their stereotypical portrayal in the media and requires providers to think differently about the consumer and the services they provide if they are genuinely to assist the majority of older Australians to maximise their potential and have a positive experience of ageing.
Facing this reality ECH has developed a “Wellbeing Model” to underpin its approach to supporting people to remain living independently at home. This model focuses on four quadrants: Physical & Emotional Health; A Home Fit for Purpose; Financial Matters and Social Connections and ensures an holistic view of the older person. This both guides the assessment of a person’s needs as well as creating a framework for the development of new services.
Combining this Wellbeing Model with a well-articulated approach to care management and localised service provision is allowing ECH to support more people to live well and longer in their homes as they age. This is also leading to the diversification of services provided by the organisation from housing, home care and wellness services to technology, a broader range of clinical services (e.g. mental health and general practitioner services) and to creative mechanisms for overcoming loneliness. Many of these new service areas can only be delivered in a way which makes sense to the consumer if done in partnership with other entities, be they local government, other providers or start-up tech outfits. If executed well they can lead to quantifiable improvements in quality of life for an older person.
This presentation will provide insight into the Wellbeing Model, the evidence base it draws upon and its use in enabling people to age well and remain in control of their lives as they grow older. A mixture of case studies and outcome data will be shared to demonstrate the effectiveness of this approach, the lessons learnt so far and gain greater understanding of what it takes for the majority of older Australians to age well.

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Session: 
Day 2, 2:00pm -3:30pm – Facilitator – Designing Towards a Better Death & Day 3, 12:00pm – 12:30am – From Aged Care to Ageing Well: Changing the Mindset & Day 3, 9.20am – 10.30am Royal Commission Panel

Biography:
Dr David Panter originally trained as a psychologist and has been a Chief Executive in health and social care services for almost 30 years. In the UK he initially worked in the NHS in London and more latterly local government, where he was CE of Brighton & Hove City Council for a number of years before moving to Australia. In 2004 he was recruited to the SA public health system where for over 10 years he led reforms including the development of the new Royal Adelaide Hospital. Currently the CE of profit-for-purpose ECH Inc, SA’s biggest provider of housing and support services for older people, David is passionate about enabling people to live well until death in their own home. David is a past President of the Australian Hospitals & Healthcare Association, holds academic appointments with Adelaide University and the University of South Australia, is currently the Chair of the SA Council of Social Service, a Director of ACOSS and a Director of Leading Age Services Australia.