Preparing our Aged Care workforce for the future: Putting the New Work Mindset into action


Day 2, 11:30am – 12:00pm – Preparing our Aged Care workforce for the future: Putting the New Work Mindset into action

The Aged Care industry is facing unprecedented challenges meeting the demand for their services across Australia. Simultaneously it is struggling to recruit, retain and provide ongoing career development opportunities for workers. Aged Care Providers need to ensure they can cultivate a workforce that is future-fit and equipped with the necessary skills to deliver quality services to our ageing population.
How can we rethink jobs and careers to support ongoing changes and bring new enthusiasm to the sector? As technology continues to change the world of work, lifelong learning and an ability to navigate rapid change is essential. The recently released Aged Care Workforce Strategy also highlights the need to redesign the qualification and skills framework in the sector to address current and future competencies and skills requirements.
The Foundation for Young Australians’ (FYA) and South West TAFE’s New Work Mindset in Action: South West Victoria report identifies how the South West Victorian region can support the Aged Care industry to navigate this changing landscape.
The research underpins a new ambitious place-based project between South West TAFE, FYA and Aged Care Providers in South West Victoria Lyndoch Living, Eventide Homes and Western District Health Service that aims to shift mindsets to a place where skills, not jobs, are the primary currency.
This ambitious project utilises localised data to inform, develop and test new career development and management processes and tools for Aged Care employees and TAFE students. This includes a new model for workforce planning, new forms of learning such as micro-credentials and a digital tool to help guide current and future workers’ career decisions.
It seeks to design a more responsive training system that fills skills gap through a new mindset about skills and job clusters (instead of individual jobs and roles) which help inform the redesign of job architectures and roles.
The presentation will reveal the unique findings from the localised research, together with insights into the efficacy and impact of the tools created.

Alex Snow, Head of Research, The Foundation For Young Australians


Alex is a researcher, solution designer, strategic communicator and all round people person with over 15 years experience in education and social change across South East Asia and Australia. His focus and passion at FYA is leading the direction and management of FYA’s leading research projects supporting the organisation’s five year strategic plan and Theory of Change core objectives. In his spare time Alex is a workshop facilitator, lecturer and published author in the Masters of International Development program at RMIT University, a friend to a good electronic tune and a mildly obsessive Hawthorn FC fan.

Sue Blakey, CEO, Eventide

Sue has worked in aged care for more than 19 years, including the past 15 years as CEO for Eventide Homes (Stawell) Inc, a standalone “Not For Profit” regional facility with 100 aged care beds and 65 retirement living units.

Leigh Roberts, Senior Project Manager, South West TAFE

Leigh Roberts Bio Pic 2

Leigh is the Senior Project Manager at South West TAFE and is currently leading the ‘Applying the New Work Mindset in South West Victoria’ Project. Leigh is an experienced project manager with over 20 years of experience working in the financial and education sectors both in Regional Victoria and Melbourne, where she moved from with her family over 16 years ago. As well as being passionate about study (Leigh is currently studying a Bachelor of Business at Deakin University), she is a strong proponent of local industry and education working together to create responsive and future-focussed training.