Preparing our Aged Care workforce for the future: Putting the New Work Mindset into action


Day 2, 11:30am – 12:00pm – Preparing our Aged Care workforce for the future: Putting the New Work Mindset into action

The Aged Care industry is facing unprecedented challenges meeting the demand for their services across Australia. Simultaneously it is struggling to recruit, retain and provide ongoing career development opportunities for workers. Aged Care Providers need to ensure they can cultivate a workforce that is future-fit and equipped with the necessary skills to deliver quality services to our ageing population.
How can we rethink jobs and careers to support ongoing changes and bring new enthusiasm to the sector? As technology continues to change the world of work, lifelong learning and an ability to navigate rapid change is essential. The recently released Aged Care Workforce Strategy also highlights the need to redesign the qualification and skills framework in the sector to address current and future competencies and skills requirements.
The Foundation for Young Australians’ (FYA) and South West TAFE’s New Work Mindset in Action: South West Victoria report identifies how the South West Victorian region can support the Aged Care industry to navigate this changing landscape.
The research underpins a new ambitious place-based project between South West TAFE, FYA and Aged Care Providers in South West Victoria Lyndoch Living, Eventide Homes and Western District Health Service that aims to shift mindsets to a place where skills, not jobs, are the primary currency.
This ambitious project utilises localised data to inform, develop and test new career development and management processes and tools for Aged Care employees and TAFE students. This includes a new model for workforce planning, new forms of learning such as micro-credentials and a digital tool to help guide current and future workers’ career decisions.
It seeks to design a more responsive training system that fills skills gap through a new mindset about skills and job clusters (instead of individual jobs and roles) which help inform the redesign of job architectures and roles.
The presentation will reveal the unique findings from the localised research, together with insights into the efficacy and impact of the tools created.

Kelly Fawcett, Research & Policy Manager, The Foundation for Young Australians

Kelly Fawcett

Kelly is FYA’s Research & Policy Manager. This means her day-to-day involves project managing the research reports that FYA puts out into the world, interrogating data and generally understanding how the world works for young people. Most of the time this means a lot of reading, and talking to experts in the field.
Kelly has a Bachelor of Arts and Commerce, specialising in economics, this study first sparked her love of research and data. Kelly believes that storytelling with data can be used as a powerful tool to empower and educate people to find solutions to big issues.
Kelly has worked with other for-purpose organisations such as Pollinate Energy and consulted in the Aged Care sector to create social impact in Australia and abroad. She is currently studying a Masters of Business Administration specialising in social impact. Kelly hopes to continue working in the for-purpose sector and help other organisations understand how they can create positive impact for young people.

Sue Blakey,
CEO, Eventide Homes


Sue has worked in aged care for more than 19 years, including the past 15 years as CEO for Eventide Homes (Stawell) Inc, a standalone “Not For Profit” regional facility with 100 aged care beds and 65 retirement living units.

Susan Pettigrew, Manager of Schools, Jobs & Pathways and WTIF project sponsor, South West TAFE

Susan Pettigrew

Susan has 20 years’ experience in the educational VET sector.   Her experience spans across schools, higher education and industry networks.  At SWTAFE Susan currently overseas the running of the Skills and Jobs Centre, school partnerships and pathway relations with the higher education sector.  Her role as the current WTIF New Work Mindset project sponsor, has enabled her to influence innovative and forward thinking ideas relating to training and career management with the project industry partners.Susan began her career as a teacher and enjoys the ongoing development of leading and managing people and projects that make a difference.