Topic: Innovation is all about the CareFactor

Day: Thursday 22 October 2020

Time:  1:30pm-1:50pm AEDT


There is enormous potential ahead for innovation in the Australian aged care industry. New models and approaches to care, tech-driven services and products, and solutions designed to meet changing customer needs are just some of the frontiers where opportunity is boundless.

To support and amplify innovative thinking in the sector, in 2019 the Bentleys team launched Carefactor – an incubator program that provides an entrepreneurial ‘playground’ for startups with new solutions, aged care providers, innovation experts and aged care specialists to collaborate and ideate on transformative solutions for aged care.

Bentleys had the pleasure of working with ten ingenious and passionate teams across a 12-week program. More importantly – we had the honour of introducing these teams to aged care providers and industry participants who got to share in the buzz and excitement of products and services that are changing the game for the aged care sector.

In this session, the Bentleys Carefactor team will provide a ‘peek behind the curtain’ of new solutions in aged care and provide some tips on how your service can embrace innovative thinking.


Heath Shonhan is a Business Advisory Partner, an Aged Care Specialist, Fellow of both the Chartered Accountants Australia NZ, and the Governance Institute of Australia, and the lead partner of Bentleys’ Innovation, Technology and Strategic Advisory team. He is also the architect of Carefactor. Heath is a well-regarded and long standing active early stage investor (angel, seed and venture capital) and later stage private equity investor. He is also a CSIRO ON mentor, Brisbane Angels Member, and a Queensland Government Mentoring 4 Growth mentor. Heath’s interests are particularly focused on the technology transfer from research institutions into commercial business outcomes.