Topic:  Consortia governance to maximise collaboration, performance and collective impact in aged care

Day: Wednesday 21 October 2020

Time:  1:50pm-2:10pm AEDT


To address the grant requirements of the program and augment capacity to collaborate with the aged care sector to improve the health outcomes of older Australians, the PHN established an ‘Independent-Lead Consortium-Commissioning’ model. This enables the PHN to ‘lead from within’, using the mechanisms of commissioning services and mobilising relationships to enhance local service provision, provide sector support and influence the aged care and health systems.

A consortium is a group of organisations formed to undertake an enterprise beyond the resources of any one member and uses the collective knowledge and experience of ‘many’ to pursue broader outcomes. This is often referred to as a ‘collective impact’.

Seven years on and the CHSP consortium, now called Healthy@Home, is a successful and high performing group of 18 not-for-profit organisations, including 12 service providers.

This presentation will focus on the PHN’s consortium backbone and governance arrangements that have underpinned this success and over time, continued building the collaborative relationships to pursue six key activities; guiding vision and strategy, supporting aligned activities, establishing shared measurement practices, building public will, advancing policy and mobilising funding.

The Healthy@Home governance structure supports regular communication, strong and trusting relationships and a community of practice among consortium members to enhance service quality. By virtue of regularly bringing 18 organisations together to work collaboratively, the overall performance of each member is raised as information and ideas are shared on topics such as service models, workforce and clinical practice.

The consortium’s group of partner organisations and culture is centred on meeting the needs of consumers from diverse backgrounds and combines data monitoring and transparency, group accountability and healthy competition to build high performance. This has supported the consortium to consistently exceed funded service outputs.

A further value add is our evolving capacity to engage with consumers and providers, provide sector support, identify sector challenges and seek local solutions and system changes across the health and aged care sectors through innovative projects and working collaboratively with system stakeholders.


Julie Morrow is the Manager for Healthy Ageing at Brisbane North PHN, has a Bachelor of Applied Management and a human services career in the not-for-profit community care sector spanning 25 years. For the past five years Julie has supported and led the development of Brisbane North PHN’s successful aged care consortium, including 18 organisations; balancing the role of funder and collaborating for a broader impact to improve the health outcomes of older Australians.