Topic: Training our workforce to achieve positive aging outcomes for older people

Day: Wednesday 14 October

Time:  3:30pm-4:00pm AEDT


Training our workforce to achieve positive aging outcomes for older peopleTraining our workforce to achieve positive aging outcomes for older peopleThe Bolton Clarke Optimising Health and Wellness Model of Care is an organisational strategy that regardless of where the person lives, whether in the community, retirement living or in residential aged care, supports us to focus on promoting independence, well-being and quality of life for our clients and residents.  A key component of the model of care is the training of staff which aims to bring the Aged Care Quality Standards to life and into everyday care and therefore promoting positive ageing.  
We piloted the training and supporting resources at five sites across Australia and a formal evaluation was conducted by the Bolton Clarke Research Institute.  The learnings from piloting this approach have informed the development of the ongoing training of our workforce.  Learnings include the need for a systematic and consistent approach to training and embedding new practice across the workforce.  To achieve this, we have developed: – Managers guide- Learner guide- Training Matrix- Intranet site for staff containing resources – site action plan template aligned with the standards- five learning modules that can be delivered to a remote workforce- a role statement and process to recruit Wellness champions at each of our 48 sites – a ‘My Wellness Plan’ template to capture specific client /resident’s intentions /aims
A key step in supporting positive ageing across our business is the inclusion of all relevant staff in the training modules including administration staff, personal care workers, nursing, allied health and site managers.  Everyone has a role to play in redesigning the ageing experience.  The training modules include: – Module 1: An Introduction to Wellness and Reablement- Module 2: Every Age Counts (includes the strategy and concepts of ageism, positive ageing and dignity of risk)- Module 3: Meaningful questions (includes the concepts of person-centred care, strength-based approaches, listening and conversational skills)- Module 4: My Wellness Plans (How to write person centred plans using the My wellness plan template) – Module 5: Easy Living Equipment (Introduces the demonstration and use of the Easy Living Equipment kit, other assistive technology and when to refer to Allied Health) 





After 30 years ‘On the road’ as a District Nurse, Care Manager, Community Partnership Group facilitation and Project Manager, Kath embarked into a new direction leading two early Active Service Model pilot projects between district nursing, local government and Community Health teams in Melbourne. This led Kath to spending nearly 8 years in the Victorian Department of Health and Human Services as a Senior Project officer working on the Active Service Model initiative across Victoria. Kath has presented at National conferences and participated in the Commonwealth Governments and AAG’s Reablement working groups representing Bolton Clarke. Kath holds a Graduate Diploma in Ambulatory and Home Care nursing. At the end of the day, what is most important to Kath is that all work with our clients/residents is done with purpose and meaning and has a positive impact.
Janeen has worked in several clinical and managerial roles 30 years. This experience has included roles such as a Primary Nursing, Clinical Coordinator, Active Service Model Project Officer, Manager Liaison, Client Services Manager and Quality Manager. Her current role is Manager Clinical Innovation. Janeen is responsible for leading, supporting and coordinating the Care Innovation Team across Bolton Clarke. Janeen has presented at National Conferences. Her qualifications include a current Certificate IV Training & Assessment, Graduate Diploma of Business (Human Resource Management) and Bachelor of Nursing – Health Sciences. When not working Janeen enjoys Yoga and paddle boarding.