Topic: New technology for life safety and security: Integrating innovative and meaningful solutions to revolutionise aged care.

Day: Thursday 22 October 2020

Time:  1:50pm-2:10pm AEDT

Abstract:

Aged services are increasingly looking to technology for ways to improve customer care, safety, and governance. The challenges arising from the Royal Commission and COVID-19 are looming large, and technology is poised to provide significant solutions in this space, not least within life safety and security.

Boosting remote connectivity in response to COVID-19; strengthening resident and worker safety; centralising systems to increase productivity; automating alerts to streamline efficiencies; developing analytics to improve governance; customising data parameters to create tailored care plans. The opportunities are endless.

How do providers ensure their investment in new technology will lead to meaningful outcomes? Do they have the experience to pinpoint life-enhancing solutions and agile providers? Do they have the expertise to evaluate product limitations and avoid inflexible dealers and mismatched systems?

As a leading integrator of life safety, security, and connectivity solutions, Blueforce helps decision makers within age services harness the right technology to revolutionise operations and customer care.

New technology is essential within high care facilities, with optical sensors, touchless access control, thermal screening, and facial recognition emerging in this space. Backed by fibre networks and behavourial analytics, these systems synchronise to identify wandering patients, resident falls, and other risks. Automated reporting, trend analysis, and smart alerts enable staff to spend less time behind a desk and more time providing care.

Seniors living independently at home can likewise be empowered, by combining advanced PERS technology with smart sensors. An artificial intelligence platform passively learns the patterns of their everyday life and raises alerts to emergency monitoring services or nominated family and carers when irregularities are detected.

Staff safety is another major focus, such as in the case of a lone worker with a health condition. Acting as a welfare-duress system, a Bluetooth pendant connects to their mobile device, prompting them to press their pendant every two hours, or if in distress. GPS coordinates are automatically bundled and transmitted to monitoring, where missed welfare checks and duress alarms are escalated.

In each of these examples, warning signs are automatically identified early, preventing health decline and the escalation of existing concerns; relationships are facilitated between residents, minders, and management; and data is made available for continual improvement of care and operations.

The aged care industry is ready to address the challenges of the Royal Commission and the post-COVID-19 world. The next step is to adopt technology to genuinely benefit our elderly and their dedicated carers.

Biography:

With over 15 years’ experience in the life safety and security industry, Sam Lofts has worked on a wide range of large-scale aged care and commercial projects across Australia, and has a proven track record of providing innovative technologies and diverse services to support clients across all verticals.

Sam leads his sales team with a hands-on approach to customer service, focusing on people-driven, user-friendly, and end-to-end tailored solutions, and specialising in smart technology integration. Facilitating a “can-do” culture across all aspects of the business, Sam’s team keep their customers in safe hands, 24 hours a day.

Striving to make a meaningful difference, Sam thrives when engaging with clients to help them determine risks, define requirements, and identify long-term and future-proof options. Thinking creatively and pushing the boundaries of technology, Sam and his team are on a mission to deliver first-class outcomes which substantially improve customers’ safety, productivity, and wellbeing.