Speaking program

Sunday 27 October 2019
1.00pm – 1.45pm LASA Annual General Meeting
 
 
Plenary Session 1
2.10pm – 2.20pmWelcome to Country
 
Frank Wanganeen & Daniel Coleman
2.20pm – 2.25pmPlatinum Sponsor Address
 
Anwar Khalil, CEO, My Recruitment Plus
2.25pm – 2.40pmOfficial Opening of Congress 2019
 
Dr Graeme Blackman AO, Chair, Leading Age Services Australia
2.40pm – 3.00pmMinisterial AddressSenator The Hon Richard Colbeck MP, Minister for Aged Care and Senior Australians and Minister for Youth and Sport (invited)
3.00pm – 4.00pmParliamentary Panel Session Join this panel of esteemed leaders and minds in exploring the bold decisions and actions that Australia as a nation must take to ensure a Better Ageing Future for all Australians.Facilitated By Kerry O’Brien, Master of Ceremonies
4.00pm – 4.05pmKeynote Speaker Sponsor Address
 
Emma Pate, General Manager Australia and New Zealand, AlayaCare
4.05pm – 4.50pmBRAIN.POWER This presentation will show you how to boost your Creativity and Brain Power. Todd will not only take you behind the scenes of this extraordinary scientific journey, he will also provide you with the practical tools, strategies and techniques to improve your brain. We are all capable of more than we realise and modern science is showing us how.Todd Sampson, Host of Gruen Planet, The Project, Redesign My Brain, BodyHack and Life on the Line
4.50pm – 4.55pm

Welcome Reception Sponsor Address

 

Foxtel
4.55pm – 5.00pm

Close of Day One

 

Kerry O’Brien, Master of Ceremonies
5.00pm – 7.00pm

Welcome Reception

 

Trade Exhibition Hall
Monday 28 October 2019
6.45am – 5.30pm

Registration Open

 

 
6.45am – 7.45am

Morning Wellness Session

 

 
Breakfast Sessions
Breakfast # 1
7.00am – 8.30amHome Care Breakfast
This session will extend on the work of last year’s Future Home Care Reforms Breakfast session, providing LASA with an important consultation opportunity with industry leaders in progressing ongoing advocacy concerning the home care reforms.
Troy Speirs, Principal Advisor Home Care, Leading Age Services Australia
Breakfast # 2
7.00am – 8.30amResidential Care Breakfast 
Plenary Session 2
8.30am – 8.35am

Welcome to Day Two

 

 
8.35am – 8.40amCorporate Networking Sponsor Address Lite n’ Easy
8.40am – 9.00amLASA CEO Address Sean will provide a reflection on the past year, an update on the state of the industry and what we need to do to ensure a Better Ageing Future.Sean Rooney, CEO, Leading Age Services Australia
9.00am – 10.30amTown Hall Meeting Join this dynamic and interactive session to debate the key issues affecting the age services industry now and in the years ahead. As Your Voice in Aged Care, LASA values this opportunity to collectively debate and harvest the best strategies to ensure Ageing is positively embraced by policy makers, politicians, and Australian society.

Facilitator; Kerry O’Brien, Master of Ceremonies

Sean Rooney, CEO, Leading Age Services Australia

Tim Hicks, General Manager Policy & Advocacy, Leading Age Services Australia

10.30am – 11.00amMorning Tea 
Concurrent Session A
Concurrent A1 – Evidence for Better Practice
11.00am – 11.30amSelf-Management In Home Care: The Data Is In! COTA Australia’s Increasing Self-management in Home Care trial delivers a new benchmark for best practice.

Anna Millicer, Project Manager – Increasing Self-Management in Home Care, COTA Australia

11.30am – 12.00pmHome Fit For Life (ECH Retirement Living) More than retirement living: financial freedom and support to live your lifeDorothy Nycz, General Manager Environments, ECH Inc
12.00pm – 12.30pmIntegrating Accredited Pharmacists into the clinical team to improve quality use of medicines The unique skill set of a facility pharmacist complements the skills of the existing clinical team to provide a more holistic approach to care and the quality use of medicines.Richard Thorpe, Pharmacist,  Goodwin Aged Care Services Limited
Concurrent A2 – People & Culture
11.00am – 11.30am“Isn’t Just About Religion?” New Films to Unlock Understanding About Spirituality in the Quality Standards Did you know spirituality is more than religion? Engage your workforce in understanding spirituality in the new Quality Standards with new films and practical examples.Kim Thoday, Educator, Meaningful Ageing Australia
11.30am – 12.00pmPreparing our Aged Care Workforce for the Future: Putting the New Work Mindset into Action How can we rethink jobs to respond to changes in the Aged Care sector? It’s all about skills.

Alex Snow, Head of Research, The Foundation For Young Australians

Leigh Roberts, Senior Project Manager, South West TAFE

Sue Blakey, CEO, Eventide Homes

12.00pm – 12.30pmCombatting Compassion Fatigue: The Care Professional’s Resilience Program. Combating Compassion Fatigue: The Care Professionals Resilience program, provides access to care professional to vital professional development supported by a toolkit of resources to thrive and sustain careers.Michelle Black, Founding Director, Elegrow Pty Ltd.
Concurrent A3 – Organisational Governance
11.00am – 11.30amInnovation in Bringing the Voice of the Aged Care Consumer to the Boardroom Table A board must hear the voice of their consumer at their boardroom table even when the consumer cannot voice it for themselves. Our panel of experts will show you how.Fi Mercer, CEO & Founder, Governance Evaluator
11.30am – 12.00pmClinical Governance – How to Build a Stronger Tomorrow. Clinical Governance – how to build a stronger tomorrow.  Insights into the processes and strategies required to develop a clinical governance frameworkAnn Biggins, Quality Coordinator, Brightwater Care Group Ltd
12.00pm – 12.30pmRe-Founding Mission: The Key to Energising Great Governance. As a result of the “season” of Royal Commissions John Picot makes the case for Boards to undertake a mission re-founding – developing a clear narrative of mission and purpose.John Picot, Principal, Grant Thornton Australia
Concurrent A4 – Quality & Safety
11.00am – 11.30amEmpowering Residential Care Staff to Minimise Sedative Medication Use: Dementia Training Australia’s Medication Management Consultancy service Using training, key resources and best-practice guidelines, DTA’s Medication Management Consultancy service empowers facilities to minimise inappropriate use of sedative medicationKate Fulford, Medication Management Consultant,  Dementia Training Australia
11.30am – 12.00pmOutcomes for Residents in a New Residential Model of Care Benetas shares key outcomes from its innovative residential model of careCatherine Joyce, Research & Innovation Manager, Benetas
12.00pm – 12.30pmBetter Ageing with Dementia – Transforming Dementia Care in Regional Victoria Transforming dementia support requires more than a commitment to staff education. Hear how one organisation did it!Polly Devine, CEO, Moyola Aged Care
Concurrent A5 – Innovation & Entrepreneurship
11.00am – 11.30amDeploying an Entrepreneurial Mindset As the industry seeks to navigate a growth in increased consumer expectations, greater market competition, and deepening regulation, providers will likely find themselves pressed to employ a more entrepreneurial mindset.

Simon Heaysman, Co-Founder, hayylo

Gregory Satur, Co-Founder, hayylo

11.30am – 12.00pmWhat Does it Take to Light a Fire, Creating Cultural Change for how we do Death and Dying in Australia? What does it take to light a fire and create cultural change in how we do dying and death in Australia?Jessie Williams, Executive Director, The Groundswell Project
12.00pm – 12.30pmSharing your Home:  Lessons from a Co-Design Project The meaning of home, as defined by those that live, share and grow in their communities.Victoria Cornell, Research and Evaluation Manager, ECH Inc
Concurrent A6 – Leadership
11.00am – 12.30pmWomen in Leadership Panel Session Join the conversation with this panel of industry leaders as they share their experiences, insights, learnings and how they managed the challenges of taking on leadership roles in the industry.Facilitated by Doreen Power, CEO, Lyndoch Living
Concurrent A7 – Innovation Hub
11.00am – 12.30pmStay Tuned- Innovative Sessions Released Soon 
12.30pm – 2.00pmLunch 
Fishbowl Conversations
Fishbowl B1 – The Power of the Narrative
2.00pm – 3.30pmThe Power of the Narrative The art of storytelling has forever been an integral part of developing meaningful connections and a way of recounting history. Join us in this discussion on the importance of, and the power of the narrative. 
Fishbowl B2 – Funding the Future
2.00pm – 3.30pmFunding the Future Certainty in service delivery is contingent on a number of key elements and importantly funding. From the ability to secure funding for critical resource and development growth to funding models that enable accessibility for all older Australians. This conversation will cover all the financial considerations for the future. 
Fishbowl B3 – Designing Towards a Better Death
2.00pm – 3.30pmDesigning Towards a Better Death Following on from last year’s conversation on death and dying, this year we discuss community, medical & industry attitudes, empowerment and innovative ways to create a culture of openness and respect for those nearing the end of their lives.Facilitated by David Panter, CEO, ECH Inc
Fishbowl B4 – Challenging Ageism
2.00pm – 3.30pmChallenging Ageism Perpetuating the negative stereotypes of ageing leads to discrimination and the disempowerment of older people. As a society, we need to have a conversation around developing a culture of respect and the value of people at every stage of their life.Facilitated by Paul Johnson, COO, BallyCara
Fishbowl B5 – Aged Care & the NDIS
2.00pm – 3.30pmAged Care & The NDIS This discussion will encompass matters that impact service providers and ageing people with a disability, examine the long term vision for shared capabilities across the aged care and disability sectors and the safe guarding of a high quality of service offered to all ageing people.Facilitated by Rosetta Rosa, State Manager SA/NT, Leading Age Services Australia
Fishbowl B6 – Effective Advocacy
2.00pm – 3.30pmEffective Advocacy Join us in this conversation as we explore the most effective avenues to be heard and successfully implement change. We’ll discuss how the power of a united voice and the involvement of all stakeholders can achieve strong inroads for action.Facilitated by Tim Hicks, General Manager Policy & Advocacy, Leading Age Services Australia
Fishbowl B7 – Innovation Hub
2.00pm – 3.30pmMove over innovation, ingenuity is the new kid in town. How do we unleash the ability to solve difficult problems, improve experiences and spend more time on the important things in an ever changing world?Facilitated by Merlin Kong, innovAGEING
3.30pm – 4.00pmAfternoon Tea 
Plenary Session 3
4.00pm – 4.30pmA Better Ageing Future – The Consumer View The consumer perspective on what makes for a Better Ageing Future. Ian Henschke, Chief Advocate, National Seniors
4.30pm – 4.55pmA Better Ageing Future – The Quality & Safety Commission View The Quality and Safety Commission will provide an update on the implementation of the new standards and provide a sense of the consumer’s experience to date.Janet Anderson, Aged Care Quality and Safety Commissioner
4.55pm – 5.25pmMaking it Real – The UK Experience Sharon will share her UK experience and insights into making it real for people using services; their families and the staff that work with them. This presentation will explore how we truly coproduce and enable engagement that moves beyond compliance.Sharon Blackburn CBE, Chief Culture Officer, BallyCara
5.25pm – 5.30pm

Pre-Dinner Drinks Sponsor Address

 

 
5.30pm

Close of Day Two

 

 
5.30pm – 6.30pm

Pre-Dinner Drinks

 

Trade Exhibition Hall
7.00pm – 10.00pm

Networking Dinner

 

The National Wine Centre
Tuesday 29 October 2019
6.45am – 5.30pm

Registration Open

 

 
6.45am – 7.45am

Morning Wellness Session

 

 
Breakfast Sessions
Breakfast # 3
7.00am – 8.30am The State of Retirement Living in Australia 
Breakfast # 4
 7.00am – 8.30am The Future of Ageing in Australia – From Aged Care to Ageing Well 
Plenary Session 4
8.45am – 8.55am

Welcome to Day Three

 

 
8.55am – 9.00amSponsor AddressHealth Metrics
9.00am – 9.30amInsights from the Financial Services Royal Commission What are the learnings from the Financial Services Royal Commission and how should our industry prepare for the outcomes and community expectations. 
9.30am – 10.30amRoyal Commission into Aged Care Quality and Safety Panel Session With the release of the Interim Report imminent, this panel will discuss the information covered in the hearings to date and the anticipated changes for the sector. 
10.30am – 11.00amMorning Tea 
Concurrent Session C
Concurrent C1 – Ageing Well
11.00am – 11.30amInnovative Dementia Service Supporting Clients and Carers Through all Stages of Dementia in the Community.
Merri Health’s Specialist Memory & Dementia Service: a better care model to support the needs of people with dementia to live well at home.   
Daniel Calleja, Team Leader & Senior Occupational Therapist, Merri Health
11.30am – 12.00pmNew Food Concepts for a New Elderly Generation A global romp through what is trending in the future of food and its impact on aged care.Jo Cleary, Quality Outcomes Advisor, Dining Experience Specialists
12.00pm – 12.30pmFrom Aged Care to Ageing Well:  Changing the Mindset Ageing well mind shift benefits older people, their families and providers: a win/win for allDavid Panter, Chief Executive,  ECH Inc
Concurrent C2 – Environment & Design
11.00am – 11.30amBrilliance or Insanity – a Radical Mixed Development in the CBD Brilliance or insanity – a new vertical retirement village in the centre of the CBD unlike anything else built before. Has it succeeded to deliver everything it hoped to deliver?Mel Ottaway, Executive Manager Aged Care, Uniting Communities
11.30am – 12.00pmMaking a Place for Joy…How the design of the built environment contributes to personal happiness, in aged care and everywhere. Making a Place for Joy…How the design of the built environment contributes to net personal happiness, in aged care and everywhere.Ryan Loveday, Director, Fulton Trotter Architects
12.00pm – 12.30pmIt Takes A Village – Riverwood North Seniors Living Social Housing Washington Park is a liveable integrated and socially inclusive residential community, which does not discriminate between the appearance of seniors living and private housing.Maria Scott, Marketing Manager, Paynter Dixon
Concurrent C3 – The Business Behind the Business
11.00am – 11.30amSpace Junk or IT that is the Question. Are aged care providers collecting space junk or is the equipment they need to meet the future of the aged care industry in technology?Michelle Jenkins, CEO, Community Vision Australia Limited
11.30am – 12.00pmData vs. Insights: How Business Intelligence (BI) Tools Improve Outcomes and Operational Efficiencies Electronic medical records, digital systems and cloud computing have made capturing and compiling large amounts of data accessible – business intelligence unlocks actionable insights that will dramatically improve your organisation.Emma Pate, General Manager Australia & New Zealand, AlayaCare
12.00pm – 12.30pmThe Race to Transform. TADWA’s Two Year Sprint to the Future. “Buy more forks!”  How culture shift and a furious pace of business transformation is preparing TADWA for the new era of commercial competitiveness.Steve Pretzel, Chief Executive Officer , TADWA
Concurrent C4 – Consumer Experience
11.00am – 11.30amHow do Home Care Clients Decide how to Spend their Package Funds?Benetas shares key outcomes from its innovative home care model of careVeronica Jamison, General Manager Primary and Home Care, Benetas
11.30am – 12.00pmNot Just a Number: The Value of Qualitative Research in Engaging Consumers It takes qualitative research and person-to-person conversations to really understand consumers and to bring the numbers to life.Miranda Starke, Head Of The Plug-in, COTA SA
12.00pm – 12.30pmDignity of Care versus Duty of Care – A Conundrum How do we start balancing risk management, corporate governance and legal obligations (Duty of Care), against the emerging context of how to provide our elders with Dignity of Care.Lyle Steffensen, Care Solutions – National Practices Leader, Pacific, Marsh
Concurrent C5 – International Connections
11.00am – 11.30amInsights in to Aged Care in Asia Learn about the approach to age services in Asia, how it is changing and how you can expand your services in to this marketJanice Chia, Ageing Asia Alliance
11.30am – 12.30pmLearnings & Implementations from Abroad Experiences and observations from the SAGE Tours will provide interesting insights in to the difference in international delivery of services and learnings that can be implemented locally for a better ageing future for all Australians.Facilitator: Judy Martin, SAGE
Concurrent C6 – Communications, Media & Your Brand
11.00am – 11.30amGoogle your Name. Let’s Chat your Reputation, Hashtags, COPE, Voice Search + the Royal Commission. Google your name, your organisation and your boss’s name! Balancing the reputation of your brand is critical online and offline #MakingagedcarebetterAmanda Terranova, Director of Marketing and Brand, Mirus Australia
11.30am – 12.00pmFrom Major Music Festivals to the Ageing Community – Why Design Lead Thinking is What Matters in the Digital Age From running, millennial focused, major music festivals to leading the ageing industries largest digital co-design project. Pluss60 is bringing design lead thinking to a sector that is desperate to change.Dylan Verrier, Co-founder, Pluss60
12.00pm – 12.30pmMedia Engagement – How to Ensure You’re Prepared Find out how the media works, what motivates journalists, how to use this to your advantage and how to be prepared in a crisis. 
Concurrent C7 – Innovation Hub
11.00am – 12.30pm

Stay Tuned- Innovative Sessions Released Soon

 

 
12.30pm – 2.00pmLunch 
Plenary Session 5
2.00pm – 2.30pmThe Impact of Social Issues on the Future of Ageing Drawing upon ACOSS data and projects, hear about the current state of Australia’s community, particularly around poverty, housing stress and the difficulties of living on the basic pension.Dr Cassandra Goldie, CEO, ACOSS
2.30pm – 3.00pmCreating A National Culture Of Respect For All Older Australians Our ageing population is increasing not only in numbers, but also in diversity ranging from cultural differences through to a gamut of individual wants and needs. It’s vital that we respect and value these differences and embark on a national conversation around creating a culture of respect. 
3.00pm – 3.30pmIgniting Potential for Better Ageing Billie Jordan, known affectionately as the ‘Granny Whisperer’ is the Founder of the Hip Op-eration Crew, a hip hop dance crew of members aged 74 to 95 years old. Billie established the dance crew, after experiencing repeated trauma, to ignite the potential of the senior citizens in her neighbourhood.Billie Jordan, Founder, The Hip Op-eration Crew
3.30pm – 4.00pmAfternoon Tea 
4.00pm – 4.45pmDon’t Fear Risks, they’re Opportunities Julie Bishop discusses her career, shares her life experiences and imparts lessons learned that will inspire us all towards a Better Ageing Future – It’s in our hands.The Hon Julie Bishop
4.45pm – 4.50pm

Congress Reflections

 

Sean Rooney, CEO, Leading Age Services Australia
4.50pm – 4.55pm

Congress Dinner Sponsor Address

 

HESTA Super Fund
4.55pm – 5.00pm

Congress Close

 

Kerry O’Brien, Master of Ceremonies
6.30pm – 11.30pm

Congress Dinner & National Excellence in Age Services Awards

 

Adelaide Convention Centre

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