All Congress Sessions are available through the Congress Portal

COVID-19 & Aged Care
Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome Dr Graeme Blackman AO, Chairman, Leading Age Services Australia
10.10am Meet & Greet Networking Event
10.25am LASA CEO Address Sean Rooney, CEO, LASA
10.45am Learnings from a COVID-19 Outbreak in an Australian facility Panel Session
11.15am Dedicated Virtual Exhibition Time
11.45am International Panel Session on COVID-19
Are we getting toward the end of the pandemic struggle or will SARS based outbreaks become a standard feature of normal operations in aged care? How can we leverage international learnings from this terrible COVID-19 experience to be better prepared for the next major event?
Ansell Strategic brings together an international panel of providers and their peak bodies to start the conversation that Governments have been unwilling to engage in. How do we keep elderly residents safe and engaged in this new and uncertain world?
Amber Cartwright, Director, Ansell Strategic (Moderator)
Tom Lyons , CEO Black Swan Care Group (UK)
Bruce Spurlock, CEO of Cynosure Health (US)
Norah Barlow, CEO Heritage Lifecare (NZ)
Vanda Laconese, CEO Doutta Galla Aged Services (Aus)
12.30pm Break & Networking Meeting Hub
1.00pm COVID-19 Learnings from LASA LASA
Concurrent Sessions

A1 – Enterprise Risk– How the pandemic is shedding a light on the need for it in Aged Care.

Heleni Bagiartakis, General Manager Strategy, Advocacy and Business Devleopment Fronditha Care

Proudly Supported by:

A2 – Bethanie: Confidently Preparing for Crisis

Jo Christie,  Chief People, Culture and Brand, The Bethanie Group

A3 – Technology, People and Planning – Ryman Healthcare’s Response to COVID-19

Paul Sutton, Victorian Operations Manager, Ryman Healthcare

Proudly Supported By:

A4 Aged Care Facilities Communication with Families

Christine Day, Manager, Operations and Special Proejcts, OPAN


1:50pm B1- The Insurance Landscape 
Kim Gibert, Director, Zenith Insurance

B2Winning the Stress Test Challenge

Sandra Hills, CEO, Benetas

Proudly Supported by: 

B3 – Minimising the impact of COVID-19 in residential care: The Bolton Clarke COVID-19 Enhanced Resident Protection Measures Strategy

Wendy Zernike, EGM Care Innovation Quality, Bolton Clarke,



C1 – COVID-19 and Aged Care – Frontline Key Learnings

Kaye Mann, Principle, Quality and Clinical Governance, Pride Living

Proudly Supported By:

C2 – COVID-19: Elevating The Importance Of Infection Control Programs

Christine Rolfe, Senior Consultant, Bug Control

C3 – Does your Enterprise Agreement enable Covid-readiness?

Catherine Thorpe, Director, Workforce and HR Compliance, D&G HR Solutions

Proudly Supported by:

C4 – Aged Care Assistant Employment Program

Nicola Burton, Learning and Development Manager Altura Learning /Kerri Lanchester, General Manager Member Relations, LASA  & Sarah Buckley, National Manager- Aged Care, DASH Group

2.30pm COVID-19 – How will it change Aged Care? Dr Norman Swan, Health Correspondent
3.00pm Dedicated Virtual Exhibition Time Virtual Trade Exhibition
3.30pm E-Poster Presentations – COVID 19 & Aged Care


Financials & Funding

Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC
10.15am Meet & Greet Networking Groups
10.30am A retrospective look at the sector’s financial performance over the decades Grant Corderoy, Partner, Stewart Brown
11.00am Caring for Older Australians – what were the results of this inquiry almost 10 years ago? TBC
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm LASA Post Budget Anaylsis Sean Rooney, CEO, Leading Age Services Australia
1.00pm Break & Networking Meeting Hub

Concurrent Sessions


D1 – Develop a future-focused treasury management function

Heath Shonhan, Partner, Innovation, Technology, Bentleys (QLD) Inc

Proudly Supported By:

D2 – Strength in numbers. Is the short answer.

James Price, Co-Founder, Mirus Australia

D3Changing The Financial Balance Of Approved Providers Moving To A Rad Less World

ArthurKoumoukelis, Partner, Thomson Geer


E1Residential aged care providers navigating the National Disability Insurance Scheme

Britt O’Keefe, Specialist Advisor, Anchor Excellence

E2The Scourge of Unspent Funds – Revenue Threats and How to Confront Them

David Powis, Managing Director, E-Tools Software

E3Extra Services, Additional Services, Prescribed Services – Unscrambling And Reconstructing Care Services For Approved Providers

Arthur Koumoukelis, Partner, Thomson Geer

Proudly Supported by: 

2.10pm The Banking Financial Perspective Darrell Price, Partner, Grant Thornton
3.00pm Dedicated Virtual Exhibition Time Virtual Trade Exhibition
3.30pm E-Poster Presentations- Financials and Funding
4.00pm Funding the Future


Workforce & Culture

Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am A Matter of Care: Australia’s Aged Care Workforce Strategy Louise O’Neil , CEO, Aged Care Workforce Industry Council
11.00am Voluntary Industry Code of Practice Sean Rooney, CEO, Leading Age Services Australia and Jane Bacot Kilpatrick, COVID-19/Aged Care Royal Commission Project Coordinator, Leading Age Services Australia
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm If you have a role in aged care, delivering quality must be your objective. The rest is window dressing. Tim Longwill, Partner, McCullough Robertson
12.30pm Break & Networking Meeting Hub
1.00pm Often Talked About- Leadership Development Karen Murray, Manager Centre For Workforce Development and Cheryl Edwards, Residential Care Specialist, Leading Age Services Australia

Concurrent Sessions


F1 How to create a MAGIC Workplace

Jayne Griffiths, Workforce Specialist and Coach, Above & Beyond Group  (encompassing 3D Recruit)

F2Developing leadership capabilities amidst challenges and change.

Ben Van Lierop,Executive General Manager,  RSL Lifecare


F3Transforming workforce culture – harnessing the power of Employee Engagement to achieve success.

Catherine Thorpe, Director, Workforce Quality and HR, D&G HR and Management Solutions

Proudly Supported By: 

F4 – The Little Things: addressing the intercultural pragmatic language of PCAs

Pip Mackey, Project Coordinator, Meaningful Ageing Australia

F5Strength in numbers. Long Range Capacity + Culture planning

Tom Murphy, Head of Workforce, Mirus Australia


“Is the answer in the stars? Analysis of the Royal Commission’s proposed star rating model for staffing”

James Saunders, Partner, Financial and Operational Management Pride Living Group


G1Mental health in the workplace: a proactive approach to supporting a thriving aged care workforce

Anna Pannuzzo, Director, WorkPlacePLUS

G2 Create a culture to retain high performing staff:  An Emotional Intelligence approach

Arlene Hunt, Leadership Coach, Above & Beyond Group (encompassing 3D Recruit)

G3Your Workforce Is Your Greatest Asset

Darren Kilmartin,Head of Healthcare Services ANZSEA, Kronos Australia

G4 – Creating a compelling employee wellbeing experience is fundamental to uplifting employee engagement and motivation as well as retention and productivity.

Prashant Iyer, Senior Employer Engagement Manager, First State Super

G5Solving the workforce challenges of aged care in regional Australia

Alison Boundy, Industry Coordinator, Pacific Labour Facility

G6The Nurse Practitioner “NP / GP” model in residential aged care – is this the way of the future?

Darren Dougan, Founder and CEO, Home Nurse Services


H1 – Managing the challenges of a maturing workforce

Morag Fitzsimons Manager, Emploee Care, Lockton Companies Australia

H2Attracting, growing and enabling your workforce to effectively deliver genuinely connected support; ensuring a great experience with every interaction.

Katherine Graham, Client Engagement Manager, Warner Institute

H3 – The Dementia Doula role – ensuring no one impacted by advancing dementia goes it alone

Wendy Hall, Director, Dementia Doulas International

H4 – Increasing Workforce Capacity

Leigh Herbert, Business Solutions Director, Emprevo

H5Excellence in Leadership – Creating Culture Champions that Lead our Industry

Abby Hunt, Managing Director, Veraison and Deva North, General Mnaager, People Veraison

Proudly Supported by:

H6 Current and Emerging Leaders: Your roadmap to success in your first 90 days on the job

Arlene Quinn, Leadership and Performance Coach, Above & Beyond Group (encompassing 3D Recruit)


Leading Now: Igniting the best from your leadership program – Panel Session

Organisations have been utilising leadership with limited resources, with the promise to achieve positive change,
re-energise leadership, and cultivate better practices in our organisations. Our panel will explore the essentials,
the challenges and benefits to creating their own internal leadership programs from scratch. Has it been difficult?
Yes! Worth it? Join us to find out
Bought to you by Mirus Australia – Workforce Management

Samantha Bowen, Principal Advisor Next Gen, LASA

Mandy Lischitz, Senior Manager, People and Culture
Steve Drinkall, General Manager, Leadership and Culture, Churches of Christ in Queensland 
Jeremy Kestenberg, General Manager- Allied Health, Healthcare Australia

3.00pm Dedicated Virtual Exhibition Time Virtual Trade Exhibition
3.30pm E-Poster Presentations Workforce and Culture
4.00pm Creating strategic change within your workplace culture Brad Meehan, Member, Aged Care Quality Association

Ageing in Place

Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am Progressing Future Home Care Reforms in 2020-21: A Continuing Conversation Troy Speirs, Senior Policy Advisor, Leading Age Services Australia
11.15am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm A blueprint for fundamental reform and redesign of aged care Senator the Hon. Concetta Fierravanti-Wells, Liberal Senator for New South Wales
12.30pm How to become ARVAS Accredited  Lynne Green, QIP
1.00pm Break and Networking Meeting Hub
Concurrent Sessions

Optimising your retirement village – three strategies in 20 minutes

Richard Andrews, Retirement Living Executive

Proudly Supported by:

I2 -Ageing in Place – Available to all?

Dr Victoria Cornell,Housing Research Manager, ECH

I3- Retirement Living Code of Conduct 

Megan Hobson, Code Administrator, Property Council Australia


PwC/RLC Retirement Living Census – trends, insights, challenges and the future in our sector

Tony Massaro, Partner, PWC Real Estate Advisory

J2Sparking excitement and curiosity through continued social learning of technology for home care clients

Richard Scenna, Co-Founder YourLink/Chris Coughlan, Strategy and Innovation Advisor, VMCH

 J3 Embracing the Sharing Economy for Positive Ageing – A Call for Genuine Partnerships

Jodie Hampson, Coordinator Sharing Economy Aged and Carer Services, Uniting Vic Tas

Proudly Supported by:

2.10pm Managing a Home Care Package budget within the scope of the program and care plan Jane Floyd, Home Care Specialist, LASA
2:36pm Transformational Leadership Deanne Stewart, CEO, Aware Super
3.00pm Virtual Trade Exhibition
3:30pm E-Poster Presentations
4.00pm Retirement Living Manager of the Year Awards
Proudly Supported by: 
Marketing & Communication
Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome
10.15am Meet & Greet Networking Groups
10.30am Emergency Planning & Critical Response – Fires, ‘Fections and Floods Patrick Reid, CEO, IRT Group
11.00am Crisis as the new normal: doing a 360-degree risk audit to protect your organisation’s reputation Tony Nicholls, Good Talent
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm Reputation Management Clare Gleghorn, CEO, Bastion Reputation Management
12.30pm Marketing in a Changing Climate: How to Build and Maintain Trust and Confidence
with Your Customers at a Difficult Time
Damien Edmonds, Director, Edmonds Marketing
1.00pm Break and Networking
Concurrent Sessions

K1 What I know about dating + brand management in Aged Care

Amanda Jones, Chief Marketing Officer, Mirus Australia

K2 – What People Want from our Industry – How well aligned are we with today’s Customer Needs?

Veronica Mayne, Managing Director, Faster Horses

K3 – Transparency – the key to rebuilding trust in the aged care industry and your brand

Dana Sawyer,  CEO, My Care Path.

K4 – What got you here, Won’t get you there!

Donald Swanborough, Training and Development Manager, Alteris Lifestyle & Care

Proudly Supported By:



Is my behaviour controlling me or am I controlling it?!

Rhod Ellis-Jones,Principal, Ellis Jones and Melinda Scaringi, Director Ellis Jones

2.30pm Dedicated Virtual Exhibition Time

Building a Culture of Respect

Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome MC – Paul Murphy, Principal Advisor Seniors Housing and Retreiment Living
10.15am Meet & Greet Networking Groups
10.30am A Culture of Respect for Older Australians Julie Collins MP, Federal Member for Franklin, Shadow Minister for Ageing and Seniors, Shadow Minister for Women
11.00am What are the Issues facing Older Australians Today? Craig Gear, CEO, OPAN
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm Tackling Ageism – Starting with Ourselves Dr David Panter, CEO, ECH
12.30pm Break & Networking Meeting Hub
1.00pm The value of building a Culture of Respect  The Hon Ken Wyatt AM,MP

Concurrent Sessions


L1 – Empowering Aboriginal people through ‘Booraja’ – a culturally co-designed home care service, supporting Elders into the future.

Toby Dawson, Head of Social Impact, Age Matters , Bunja Smith, Business Manager/Elder, Booraja Home Care

Proudly Supported by:


L2 – R-E-S-P-E-C-T – find out what it means to me

David Mallyon-Potter, Clnical and Operational Risk Manager, Sarina Aged Care


L3 – Community Collaboration = Real people for meaningful change

Kath Paine, Principal Advisor Wellness and Reablement, Bolton Clarke


L4 – What would it take to mobilise a stronger community in a residential care environment in the time of Covid19?

Jessie Williams, CEO & Linda Fitzhardinge FAICD, Partnerships Director, The Groundswell Project


M1 – Ageist – Not Me!

Lindsay Tighe, Founder, Better Questions

M2 – Building a Culture of Respect through Inclusive Practice

Lisa Tribuzio, Manager, Centre For Cultural Diversity In Ageing


M3 – Meaningful Life in Context

Rev Dr Leslie Underwood, Minister, UnitingSA


M4 – Food innovation in Aged Care – Creating a Dining Experience

Doreen Power, CEO, & Peter McLauchlan, Business Manager Innovation & Research, Lyndoch Living

Proudly Supported by:

2.30pm Address from Minister for Aged Care and Senior Australians and Minister for Youth and Sport Senator, The Hon Richard Colbeck
3.00pm Dedicated Virtual Exhibition Time  Virtual Trade Exhibition
3.30pm E-Poster Presentations Building a Culture of Respect
4.00pm LASA Member Charter Sean Rooney, CEO, LASA





International Perspectives

Time Session Title Presenter
9.00am Conference Portal Check-In Explainer Video
10.00am Opening & Welcome MC- Kerri Lanchester, General Manager Member Relations, LASA
10.15am Meet & Greet Networking Groups
10.30am UN Matters Marcus Riley, CEO, Ballycara
11.00am Ageing in Place – Danish policies and systems designed to deliver 80% of its age care services in the home Michelle Carden, Senior Commercial Advisor,Royal Danish Embassy
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm International Collaboration of PEAK Associations in the new world of aged services Chair: Judy Martin, Global Ageing Networking (Peak Association)
Katie Smith Sloan, Executive Director, Leading Age Services USA
Jiri Horecky, Executive Director, Czech Republic Peak Association + President European Ageing Network
Vic Rayner, CEO, National Care Forum (England)
Donna Duncan, CEO, Ontario Long Term Care Association, Canada
Joseph Musgrave, CEO, Home and Community Care Ireland
Emilie Lebee, Executive Director, DIALOG Health International, Berlin 
12.30pm Break & Networking Meeting Hub
1.00pm Global Innovation in Aged Care Steve Johnson, Ageing 2.0
1.30pm Healthy Ageing Australia Sean Rooney, CEO, LASA
2.00pm Building Seniors Housing for the Future Danny Hammon, Woollam Constructions

Concurrent Sessions


N1Case study from Denmark on best practices for communicating and documenting care plans

Soren Lytzau, Innovation, Development Advisor, Royal Danish Embassy

N2The interchange of knowledge and expertise, and the adaptation of overseas products in an Australian market

Tammy Sherwood, CEO,Person Centred Software

N3 –  Growth of the silver economy driven by APAC’s baby boomers- Top Ageing Market Trends

Janice Chia, Founder and Managing Director, Ageing Asia Alliance, Singapore

3.00pm Dedicated Virtual Exhibition Time Virtual Trade Exhibition
3.30pm Virtual Site Tours of Age Service Facilities Paynters
4.00pm Community building based on the proven principles of The Hogeweyk Eloy van Hal, Senior Advisor Be Advice, Founder, The Hogeweyk care concept
4:30pm Disrupting dementia care. Doing nothing was not an option. My personal journey. Jannette Speiring, Senior Advisor, Be Advice/Vivium Care group


Governance and Risk

Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC- Kerri Lanchester, General Manager, Member Relations, LASA
10.15am Meet & Greet Networking Groups
10.30am A Systems Approach to Governance and Risk Management Silvia Holcroft, Director,QPS Benchmarking /Cynthia Payne, Managing Director, Anchor Excellence
11.00am Red Telephone Boxes or Interstellar Tardises…are traditional residential aged care & home care business models doomed to failure? Michael Goldsworthy, Managing Director, Australian Strategic Services
11.30am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
12.00pm Governing for dignity of risk takes commitment to oversee a culture that reshapes your staff and customer experience Brendan Moore,General Manager Member Services, Leading Age Services Australia
12.30pm Break & Networking Meeting Hub
1.00pm Governance in Crisis Caroline Kiriga, Senior Operations Consultant, Ansell Strategic
Concurrent Sessions

O1From strategic plan to high-quality care: using clinical governance as a strategy for achieving an amazing ageing experience.

Professor Cathy Balding, Director,Quality Works/La Trobe University

O2 – Integrating the corporate and organisational governance roles and responsibilities of the board and ensuring their alignment with organisational systems, policies and work practices

Aaron Goldsworthy, Senior Consultant, Australian Strategic Services

O3 – Collaborative Leadership Model proving successful for Independent Provider.

Amanda McNamara, Director of Corporate Services, Maurice Zeffert

O4Positive Governance in Tough Times – Top tips for leading with resilience

Fiona Mercer, CEO, Governance Evaluator

O5Governance on the ground

Judi Coombe,Manager, Operations Ansell Strategic


P1Consortia governance to maximise collaboration, performance and collective impact in aged care

Julie Morrow, Manager Healthy Ageing, Brisbane North PHN

P2Innovative Tools & Technologies For Successful Strategy Implementation (We Can’t Start Again But We Can Change How the Story Ends)

Bruce Mullan, Principal, Vinaigrette Leadership Excellence

P3Protection, Growth and Resilience:  Getting the most from your Risk and Insurance Strategy

Warren Hutcheon, CEO, Ansvar Insurance Anthony Black, Senior Risk Consultant and National Care Practice Leader/

P4Clinical Governance, an enabler not a burden

Tracey Duke, Residential Aged Care Specialist, Leading Age Services Australia

Proudly Supported by: 

P5Data Governance in Aged Care: Transforming the way of organisations use data

Jason Malone,Aged Care and Community Services Advisor, Novigi

2.10pm The Role of the Chairman of the Board Pat McIntosh, Chairman, Bolton Clarke
2.30pm Managing the movement of residents in response to positive COVID-19 risk – balancing the wellbeing of residents with legal risk and clinical governance issues Julie McStay,Partner,Thomson Geer, Luncinda Smith, Partner Thomson Geer and Cynthia Payne, CEO, Anchor Excellence
3.00pm Dedicated Virtual Exhibition Time Virtual Trade Exhibition
3.30pm E-Poster Presentations Governance and Risk
4.00pm Quality Indicators in Aged Care Kerri Rivett, Royal Freemason, Michael Fine, Australian Community Care Outcome Measures, Gillian Caughey, Register of Senior Australians Indicators, Prof Julie Ratcliffe, Flinders University

Innovation, Research & Development

Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC- Paul Murphy, Principal Advisor, Retirement Living and Seniors Housing
10.15am Meet & Greet Networking Groups
10.30am Ageist Tech, Co-Design, and Innovation Dead-Ends: Is Empathy Really Doing What It Says On the Tin? Merlin Kong, Principal Advisor Innovation, Leading Age Services Australia
11.00am What next in housing for an ageing Australia? Dr Matthew Hutchinson, Board Member Integrated Living Advisory, Peddle Thorp
11.30am Dedicated Virtual Exhibition Time
12.00pm AI eliminates bias, reduces costs and delivers quality candidates through psychometric talent assessment

Anwar Khalil, CEO, MyRecruitment+

Proudly Supported by:

12.30pm Break & Networking Meeting Hub
1:00pm Valuing Lived Experience in the Design of the Neurobehavioural Unit at the Repat Health Precinct in Adelaide Brugh O’Brien, Principal Future of Home, The Australian Centre for Social Innovation, Sarah Jordans, Stakeholder Engagement Manager, WellbeingSA, Jenie Aikman, Care Consultant, SA Health

Concurrent Sessions


Q1 Innovative reporting highlights resident call bell response trends for improved care outcomes.

Joseph Daw, Volunteer Contractor, Cooinda

Proudly Supported By:

Q2Data warehousing as an alternative to integrate disparate systems

Hasitha Samaratunga, Associate Director, Innovation, Bentleys (QLD) Pty Ltd

Q3Innovation is all about the CareFactor

Katie McFadden, Analyst Innovation & Strategic Advisory/ Mr Heath Shonhan, Partner, Innovation and Strategic Advisory, Bentleys (QLD) Pty Ltd

Q4How to design and implement self-managing teams in traditional care organisations

Peter Aughton, Managing Director,Amerin Pty Ltd

Q5 – ROSA Outcome Monitoring System – Quality and Safety Indicators for Aged Care in Australia

Dr Sarah Bray, ROSA Project Manager, South Australian Health and Medical research Institute (SAHMRI)

Q6Safe and inclusive aged care for Forgotten Australians and other care leavers: how to get it right

Dr Monica Cations, Research Fellow, Flinders University

Q7 – Make in-house recruitment succeed in aged care! How Montefiore revolutionised their hiring process by implementing an end-to-end recruitment & onboarding system.

Nicola Ross, HR Project Manager, Montefiore & Anwar Khalil, CEO, MyRecruitment+

Proudly Supported by: 


R1Do older Culturally and Linguistically Diverse (CALD) people interact with outdoor spaces in culturally specific ways?”

Grant Donald, Creative Director, Silk Tree International

R2The third layer – supporting volunteers supporting residents with depression, anxiety and loneliness in residential aged care

Prof Colleen Doyle, Senior Principal Research Fellow, National Ageing Research Institute

R3Doing more with less – how technology powered virtual lifestyle programs can support staff to improve engagement and connection and manage dementia behaviours during COVID and beyond

Alison Harrington, Founder, CEO, MooveandGroove

R4Challenges and Solutions for the Safety and Wellbeing of Team Members Providing Ageing in Place Services

Travis Holland, Managing Director, Holland Thomas

R5New technology for life safety and security: Integrating innovative and meaningful solutions to revolutionise aged care.

Sam Lofts, Sales Manager, Blueforce

R6Measuring quality of life for people living with dementia

Dr Catherine Joyce, General Manager, Quality, Outcomes and Research, Benetas

R7 Designing for community, connection and sense of place

James Kelly, Partner, Seniors Living and Care, ClarkeHopkinsClarke Architects


S1 Evidencing Eden

Fran Larkey, Relationship and Innovation Manager, Wesley Mission Queensland

S2 Innovation Technology in Aged and Disability Care

Renee Watson, Marketing Manager, Alayacare

S3 A Trip to Everest, Supporting Physical, Mental and Emotional Wellbeing During COVID-19

Lorraine Kelly/ Mr Dhan Srinvas, Moran Health Care Group

S4Virtual Wound Clinics: Supporting Regional Queensland

Karen Scott, Clinical Support Coordinator, Churches of Christ Care

S5 Disrupting Aged Care: Designing a New standard of Aged Care Facility

Maria Correia, Director of Interior Design, Gray Pucksland

S6 Death of Duress Systems

Mike Tappenden, CTO, Intelicare

S7 – Interoperability in Aged Care: Coming to a Common Understanding

Ash Priest, Managing Partner, Novigi

2.30pm The Potential For Telehealth To Transform Well-Being and Health Outcomes In Aged Care Settings Julianne Parkinson, CEO,  The Global Centre for Modern Ageing
3.00pm Dedicated Virtual Exhibition Time
3.30pm E-Poster Presentations Innovation, Research and Development
4.00pm Strategic change – the key to effective innovation and capability development Brad Meehan,  Member, Aged Care Quality Association


The Future of Ageing

Time Session Title Presenter
9.00am Conference Portal Check-In
10.00am Opening & Welcome MC- Kerri Lanchester, General Manager Member Relations
10.15am Meet & Greet Networking Groups
10.30am Plenary Session TBC
11.00am LASA’s Submissions to the Royal Commission Leading Age Services Australia
11.20am Dedicated Virtual Exhibition Time Virtual Trade Exhibition
11.50am Royal Commission Panel Session Jane Bacot-Kilpatrick, Executive Officer, LASA
12.30pm Break & Networking Meeting Hub
1.00pm The future of ageing is an amazing living and wellbeing experience. Kate McGuigan, Senior Consultant, Rohling International

Concurrent Sessions


T1It’s not about dignity and respect, it’s far more nuanced than that!  The keys to a sustainable future in Aging – Home Care unleashed

Bruce Bailey, Managing Director, Pride Living

T2 Opening up the digital world and a richer life for seniors

Richard Scenna,Co- Founder and Director YourLink

T3 – AI in Aged Care: What does it actually take?

Kevin Fernandez, Partner and Head of Advisory Services,  Novigi

T4 Inspire, Redefine and Co-design: Bringing purpose to Community so that people live healthy and fulfilling lives, irrespective of age.

Rulla Asmar,Senior Associate Partner, Marchese Partners/Doreen Power, CEO, Lyndoch Living

2.00pm The Future Models of Aged Care

Panel Session

Natasha Chadwick, New Directions
Bryon Cannon, LDK Healthcare
Dr David Panter, ECH 
Merlin Kong, LASA


2.30pm Keynote – Plenary Session Billie Jordan, Inspirational Speaker
3.00pm Dedicated Virtual Exhibition Time
3.30pm Ten Days of Congress Reflections Sean Rooney,CEO, Leading Age Services Australia

National Excellence in Age Services Awards

Proudly Supported By: 

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